ECD is proud to offer a full one-year warranty on our kitchen transformation product. This warranty applies from the date of purchase, subject to the exclusions provided in the appropriate section.
An exclusive limited five-year warranty from the manufacturer is offered on melamine products against manufacturing defects from the date of purchase on the following parts: doors, drawer veneers and case fronts, interior accessories, hardware and mouldings, subject to the exclusions given in the Warranty Exclusions section.
An exclusive limited 12-year warranty from the manufacturer is offered on polymer products against manufacturing defects from the date of purchase on the following parts: doors, drawer veneers and case fronts, interior accessories, hardware and mouldings, subject to the exclusions given in the Warranty Exclusions section.
Warranty Exclusions
No warranty will be applied for all materials (melamine, laminate and polyester) in the following circumstances:
Exclusions specific to melamine, laminate and veneers
In the case of boils or delamination, ECD reserves the right, after assessing the materials, to reject any claim that could result from misuse or inappropriate maintenance.
Exclusions specific to all countertops
Exclusions specific to all laminate countertops
Exclusions specific to all granite countertops
Exclusions specific to all wood countertops
Hardware, sinks, and valves and fittings
These products are not manufactured by ECD. Therefore, the warranty provided by the applicable manufacturer applies.
Important warning
We recommend that you take note of the materials’ characteristics and read the maintenance manuals provided for each. Doing so will help you better understand the exclusions of our warranty program.
Application of the warranty
Should a defect surface during the term of the warranty, ECD will decide, at our own discretion, if the product shall be repaired or replaced with a product of equal value, with respect to the following provisions: